Warranty and support.

Our warranty

[warranty term] on every EuroGrand unit, [parts and labour detail].

Your rights under Australian Consumer Law

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

How to make a claim

1. 01Call (03) 5342 9651 or email [email] with your order number and photos.
2. 02[claim assessment step]
3. 03[repair or replacement step]

Who pays for what: [costs of claiming]